Please read these Terms & Conditions carefully before registering an account or using any service offered by s88. Your continued use of the platform constitutes full acceptance of these terms.
🕐 Last Updated: 1 January 2026These Terms and Conditions (hereinafter referred to as the "Agreement", "Terms", or "T&Cs") constitute a legally binding agreement between you (the "User", "Player", or "Member") and s88 (hereinafter referred to as the "Platform", "Operator", "we", "us", or "our"), the entity operating the online gaming and sports betting services accessible at s88.buzz and any associated subdomains or mobile applications.
By accessing, registering on, or using any part of the s88 platform, you confirm that you have read, understood, and agreed to be bound by this Agreement in its entirety, including any documents incorporated herein by reference — including but not limited to our Privacy Policy, Responsible Gambling Policy, and any applicable bonus or promotional terms.
s88 operates under an international gaming licence issued by a recognised offshore regulatory jurisdiction. s88 is not licensed or regulated by any Malaysian domestic authority, including but not limited to Bank Negara Malaysia, the Ministry of Finance Malaysia, or the Lembaga Hasil Dalam Negeri (LHDN). Malaysian users access this platform at their own discretion and are responsible for ensuring their use complies with applicable local laws.
For the purposes of this Agreement, the following definitions shall apply:
Registration and use of the s88 Platform is strictly restricted to individuals who are at least 21 years of age at the time of registration. This minimum age requirement applies universally to all Players, regardless of jurisdiction. s88 takes underage gambling extremely seriously and employs age verification measures as part of its KYC process.
The Platform is not available to residents of jurisdictions where online gambling is explicitly prohibited by law. It is the sole responsibility of each Player to verify that accessing and using the s88 Platform is lawful in their jurisdiction before registering. s88 does not represent or warrant that access to the Platform is legal in any particular jurisdiction outside of those expressly permitted.
Each Player is permitted to hold only one Account on the s88 Platform. Creating multiple Accounts by the same individual — whether under the same identity, different identities, different email addresses, or through the use of third-party devices — constitutes a material breach of these Terms and will result in the immediate suspension or permanent closure of all associated Accounts, forfeiture of all Balances, and potential reporting to relevant authorities.
Accounts are personal and non-transferable. Players may not sell, transfer, or assign their Account or any rights therein to any third party. s88 does not recognise Account transfers and will treat any attempt to transfer an Account as a violation of these Terms.
Players must provide accurate, complete, and current information at the time of registration, including their full legal name, date of birth, residential address, email address, and phone number. Providing false or misleading information during registration is grounds for immediate Account termination.
Players are solely responsible for maintaining the confidentiality of their Account login credentials, including their username and password. s88 will not be liable for any losses resulting from unauthorised access to an Account where the Player has failed to maintain adequate security over their credentials. Players must notify s88 support immediately upon discovering any unauthorised access to their Account.
s88 reserves the right to request identity verification documents at any time. Verification is mandatory prior to processing any withdrawal. Accepted documents include a valid Malaysian MyKAD, Driver's Licence, or Passport; proof of residential address (utility bill or bank statement dated within the last three months); and a selfie photograph holding the primary identity document. Failure to provide requested documentation within a reasonable timeframe may result in Account suspension and withholding of funds pending compliance review.
The Platform is provided solely for lawful personal entertainment purposes. Players may access the Services for their own personal, non-commercial use only. Any commercial exploitation of the Platform, including but not limited to operating the Platform on behalf of third parties, is strictly prohibited.
s88 endeavours to maintain accurate and current information on the Platform. However, the Operator does not warrant the completeness or accuracy of any information displayed, including odds, game statistics, or promotional details. Players are encouraged to verify relevant information directly with s88 support before making decisions based on Platform content.
s88 targets a platform uptime of 99.8%. However, the Operator does not guarantee uninterrupted access to the Platform. Scheduled maintenance, third-party service disruptions, technical failures, or force majeure events may result in temporary unavailability. s88 will not be liable for any losses resulting from Platform downtime.
s88 accepts deposits via the following Payment Methods: FPX (Financial Process Exchange), DuitNow Instant Transfer, Touch 'n Go eWallet, Boost, GrabPay, Maybank2u, CIMB Clicks, Public Bank Online, Hong Leong Connect, and cryptocurrency transfers (Bitcoin/BTC, Ethereum/ETH, Tether/USDT, BNB). Minimum and maximum deposit limits vary by method and Account tier and are displayed at the cashier screen.
Deposits via e-wallets (Touch 'n Go eWallet, Boost, GrabPay) and DuitNow are typically credited to the Player's Account within seconds of a successful transaction confirmation. FPX bank transfers are typically processed within 5 to 15 minutes. Cryptocurrency deposits are credited following the required number of network confirmations, typically within 10 to 30 minutes depending on blockchain congestion.
Withdrawals are subject to the following conditions: (a) the Player's Account must be fully KYC-verified; (b) any active bonus wagering requirements must be fully met; (c) the withdrawal amount must fall within the applicable daily and monthly withdrawal limits for the Player's Account tier; (d) the withdrawal destination must be a payment method registered in the Player's own name, consistent with KYC records.
s88 targets the following withdrawal processing times: e-wallet withdrawals (Touch 'n Go eWallet, Boost, GrabPay) — within 5 to 30 minutes of approval; bank transfer withdrawals — within 1 to 3 business hours; cryptocurrency withdrawals — within 30 minutes to 2 hours depending on network conditions. Gold and VIP tier Members receive priority processing.
All Account balances are maintained in Malaysian Ringgit (MYR/RM) unless otherwise specified. Cryptocurrency deposits are converted to MYR equivalent at the prevailing exchange rate at the time of deposit. s88 is not responsible for exchange rate fluctuations between the time of deposit and withdrawal for cryptocurrency transactions.
All bonuses and promotional offers made available by s88 are subject to specific terms and conditions published alongside each individual promotion. In the event of any conflict between the general terms set out herein and any promotion-specific terms, the promotion-specific terms shall prevail in respect of that promotion.
Unless otherwise specified in promotion-specific terms, all Bonus Funds are subject to a minimum wagering requirement before they or any associated winnings become eligible for withdrawal. The applicable wagering requirement multiplier is stated clearly on each promotion page. Bets placed using Bonus Funds during the wagering period must meet any applicable minimum odds or game contribution requirements.
s88 reserves the right to: (a) modify, suspend, or withdraw any bonus or promotional offer at any time without prior notice; (b) limit bonus eligibility by Account tier, geographic location, or registration date; (c) void bonus awards and associated winnings where evidence of bonus abuse, multi-accounting, or other prohibited conduct is identified.
New Player welcome bonuses are available to first-time registrants only. A Player may only claim a welcome bonus once, regardless of the number of Accounts or devices used. Claiming a welcome bonus using multiple Accounts constitutes bonus abuse and will result in Account termination.
s88 reserves the right to refuse, limit, or cancel any bet at its sole discretion, including but not limited to circumstances where: the bet is placed at odds that are clearly erroneous due to a technical fault; the bet constitutes an obvious error in pricing; or where there is reasonable suspicion of match-fixing, arbitrage, or other integrity violations.
Minimum and maximum stake limits apply to all betting markets and casino games. These limits are displayed at the relevant game or market interface. s88 reserves the right to amend stake limits at any time.
Bets may be voided in circumstances including but not limited to: event cancellation; clear pricing errors; incomplete events; or system malfunction. Voided bets are returned as Real Money Funds to the Player's Account Balance at the original stake value.
In the event of a game or technical malfunction, s88's decision regarding the outcome of affected rounds or bets shall be final. The Operator shall not be liable for any losses incurred as a result of a technical malfunction, and all game outcomes produced during a confirmed malfunction period will be void.
The following activities are strictly prohibited on the s88 Platform and constitute grounds for immediate Account suspension, closure, and forfeiture of all Balances:
All content on the s88 Platform, including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, and software, is the property of s88 or its content suppliers and is protected by applicable intellectual property laws. The s88 name, logo, and all related marks are the intellectual property of the Operator.
Players are granted a limited, non-exclusive, non-transferable, and revocable licence to access and use the Platform for personal entertainment purposes only. This licence does not permit: reproduction or distribution of Platform content; modification or creation of derivative works; use of Platform content for commercial purposes; or any data mining, scraping, or extraction of Platform data.
To the maximum extent permitted by applicable law, s88 shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from: (a) a Player's use of or inability to use the Platform; (b) any interruption, delay, or failure of the Platform; (c) any loss of data, winnings, or Account Balance resulting from technical malfunction or unauthorised access; (d) any betting or gaming decisions made by a Player.
In any event, s88's aggregate liability to any Player for any cause of action shall not exceed the total value of Real Money Funds deposited by that Player during the 90-day period immediately preceding the event giving rise to the claim.
s88 does not warrant that the Platform is free of viruses or other harmful components. Players are responsible for maintaining their own device security and using appropriate security software.
s88 reserves the right to suspend or close any Account at any time and for any reason, including but not limited to: suspected breach of these Terms; failure to complete KYC verification within a required timeframe; suspected fraud, money laundering, or other illegal activity; or at the Operator's sole discretion where continued operation of the Account is deemed contrary to the Operator's regulatory obligations.
Players may voluntarily close their Account at any time by contacting s88 support. Upon voluntary closure, any remaining Real Money Balance (subject to KYC completion and wagering requirement fulfilment) will be processed for withdrawal to the Player's registered payment method. Bonus Funds are forfeited upon Account closure.
Players who wish to exclude themselves from the Platform for responsible gambling reasons may request self-exclusion through the Account settings or by contacting support. Self-exclusion periods are available from 7 days to permanent exclusion. During a self-exclusion period, the Player will be unable to access any s88 Services. Please refer to our Responsible Gambling page for full details on self-exclusion tools.
s88 is committed to promoting responsible gambling practices. All Players are encouraged to treat gaming as entertainment and to set limits consistent with their personal financial circumstances. The Platform provides a range of responsible gambling tools, including deposit limits, loss limits, session time limits, and self-exclusion, all accessible from the Account settings menu.
The Platform is strictly for Players aged 21 and above. Players who believe they may be experiencing problem gambling are encouraged to make use of self-exclusion tools and to seek assistance from professional support services. For full details of available tools and support resources, please visit our dedicated Responsible Gambling page.
s88 collects, processes, and stores Player personal data in accordance with our Privacy Policy, which forms an integral part of this Agreement and is incorporated herein by reference. By registering on the Platform, Players consent to the collection and processing of their personal data as described in the Privacy Policy.
Player data will only be used for purposes necessary to operate the Platform, process transactions, comply with regulatory obligations, and improve the Player experience. s88 does not sell Player personal data to third parties for marketing purposes.
These Terms and Conditions shall be governed by and construed in accordance with the laws of the jurisdiction in which s88 holds its international gaming licence. Any disputes arising from or in connection with this Agreement that cannot be resolved through s88's internal dispute resolution process shall be submitted to the exclusive jurisdiction of the courts of that licensing jurisdiction.
Malaysian Players are reminded that online gambling may be subject to restrictions under Malaysian law. By using the Platform, Malaysian Players accept full personal responsibility for ensuring their use of the Platform complies with applicable Malaysian legislation. s88 makes no representation or warranty regarding the legality of online gambling under Malaysian law.
s88 reserves the right to amend these Terms and Conditions at any time. Amended terms will be published on this page with an updated "Last Updated" date. Where an amendment materially affects Player rights or obligations, s88 will endeavour to provide reasonable advance notice via email or in-platform notification.
Continued use of the Platform following the publication of amended Terms constitutes the Player's acceptance of those amended Terms. Players who do not accept amended Terms should cease using the Platform and contact support to arrange Account closure.
If you have any questions or concerns regarding these Terms and Conditions, please contact the s88 support team through the following channel:
📧 Email Support: [email protected]
💬 Live Chat: Available 24/7 via the live chat widget on the Platform
🕐 Support Hours: 24 hours a day, 7 days a week, 365 days a year
s88 aims to respond to all written enquiries within 24 hours. For urgent Account issues, live chat provides the fastest resolution pathway. Please note that s88 support staff will never ask for your Account password or OTP codes via any communication channel.
Key Commitments
Our Terms and Conditions exist to protect both Players and the Platform. Here are the six areas they cover most directly.
Real Money Funds are held in segregated accounts and are protected regardless of the Operator's financial position. Our Terms explicitly commit s88 to returning Real Money Balances to verified Players upon request, subject to KYC completion.
Our Terms establish a clear internal dispute resolution process. Players with unresolved complaints may escalate to the relevant licensing jurisdiction's dispute resolution body. All decisions made through this process are binding on s88.
All bonus wagering requirements, game contribution rates, and expiry periods are clearly stated on each promotion page. These Terms ensure that s88 cannot retroactively change bonus conditions once a Player has opted in and begun wagering.
Our Terms legally commit s88 to maintaining responsible gambling tools — deposit limits, loss limits, session controls, and self-exclusion — and to enforcing the 21+ age minimum through KYC verification on all withdrawals.
These Terms incorporate our Privacy Policy by reference, creating a binding commitment to handle your personal and financial data with care. s88 does not sell Player data to third parties for marketing purposes under any circumstances.
s88 commits in these Terms to notifying Players of material changes before they take effect. You will never find a surprise clause in an updated version of our Terms without advance notice via email or in-platform notification.
Our support team is available around the clock to answer any questions you have about your rights, account conditions, or how our terms apply to your specific situation.
For players aged 21 and above only. Please also review our Privacy Policy and Responsible Gambling pages. Gamble responsibly.